Last Updated: December 2024
At Nestling, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
Information We Collect
Information You Provide
- Baby Profile Data: Your baby's nickname and birth date (optional)
- Sleep Tracking Data: Sleep sessions, naps, and related timestamps
- Activity Logs: Feed times, nappy changes, and diary entries
- Account Information: If you sign in with Apple, we receive your Apple ID authentication token
Automatically Collected Information
- App Usage: We may collect basic analytics about app crashes and performance to improve stability
- Device Information: Device type and iOS version for compatibility purposes
How We Use Your Information
We use your information solely to provide and improve Nestling's services:
- Display your baby's sleep patterns and insights
- Sync your data across your devices via iCloud (when enabled)
- Provide personalized AI coach recommendations (Plus plan only)
- Improve app functionality and user experience
Data Storage and Security
iCloud Sync
When you enable iCloud sync, your data is stored in your personal iCloud account using Apple's CloudKit framework. This means:
- Your data is stored in your iCloud account, not on our servers
- We never have access to your iCloud data
- Apple's privacy policy and encryption standards apply
- You can disable sync or delete your data at any time
Local Storage
All data is also stored locally on your device and is never transmitted to our servers, except:
- When you use the AI Sleep Coach feature (Plus plan), queries and relevant sleep data are sent to our AI service provider to generate personalized advice
Authentication
If you sign in with Apple, we use Firebase Authentication to manage your session. We only receive an authentication token and do not have access to your Apple ID password or other Apple account information.
Data Sharing and Third Parties
We do not sell, rent, or share your personal information with third parties, except:
Service Providers
- Firebase (Google): For authentication and anonymous analytics
- OpenAI: For AI Sleep Coach features (Plus plan only) - sleep data and queries are sent to generate personalized advice
- Apple iCloud: For optional data sync (stored in your iCloud account)
Legal Requirements
We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of our users.
Your Rights and Choices
You have full control over your data:
- Access: View all your data within the app at any time
- Export: Download your sleep logs as CSV from Settings
- Delete: Remove individual entries or clear all data from Settings
- Account Deletion: Delete your account and all associated data via Settings
- Opt-out of Analytics: Disable analytics in device settings
Children's Privacy
Nestling is designed for parents and caregivers to track information about their babies. We do not knowingly collect personal information from children under 13. The app collects information about babies (nickname and birth date) as provided by their parents/caregivers for tracking purposes only.
International Users
Nestling is available worldwide. If you use Nestling outside your country of residence, your data may be transferred to and processed in countries where our service providers operate. By using Nestling, you consent to such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of Nestling after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@nestling.app
Medical Disclaimer
Nestling provides general guidance only and is not medical advice. The app and AI coach are not substitutes for professional medical advice, diagnosis, or treatment. Always consult your healthcare provider for concerns about your baby's health or sleep.